Introduction
In the demanding world of organic product trade, where quality and traceability are paramount, Farm Hankar has stood out with its innovative approach. Thanks to HoliTRACE from Holifresh, this Belgian supermarket chain has revolutionized its operations. Find out how in our exclusive interview with John, assistant manager at Farm Hankar.
Farm's innovative journey with Holifresh
John began his career at Farm Meiser in August 2020, where he was introduced to HoliTRACE, a Holifresh solution dedicated to traceability and food management. Quickly promoted to assistant manager at Farm Hankar, he played a key role in adopting this revolutionary technology in other stores of the chain.
The impact of HoliTRACE on Farm
Before the integration of HoliTRACE, traceability at Farm was a laborious process. "We had to write everything down by hand on a sheet of paper, which took about 25 minutes for each large bulk restock," John explains. With HoliTRACE, the situation drastically changed: traceability is now instantaneous, reducing the time spent and increasing the frequency of restocking.
Increased reliability with HoliSense
In addition to HoliTRACE, Farm uses HoliSense for optimal cold chain management. This application allows for real-time alerts and anticipates potential problems, as illustrated by the example where an unpowered fridge was quickly flagged thanks to HoliSense's alert system.
The trust of regulatory authorities
Control institutions, such as Certisys and Afsca, place great trust in HoliTRACE. This trust is crucial for Farm, facilitating inspections and enhancing the credibility of their operations.
Ease of use and responsive support
John highlights the intuitiveness of Holifresh modules, particularly HoliTRACE, which are easy to use daily. In case of doubt, the Holifresh support team is responsive, providing answers within hours.
Unreserved Recommendation
Asked about recommending HoliTRACE to other companies, John replies without hesitation: "Yes, of course, without hesitation." The efficiency, organizational flexibility, and peace of mind offered by HoliTRACE make it an obvious choice for any company concerned with traceability.
Farm Hankar's adoption of HoliTRACE perfectly illustrates how digitalization can simplify and improve food safety management. With tools like HoliTRACE and HoliSense, Holifresh continues to play a pivotal role in transforming traceability and safety practices in the food sector.